Tuesday, July 17, 2012

Estheticians:Spa Owners Who Push Retail

Many employers complain that estheticians are lazy when it comes to retail sales, I would say that is too much of a generalization, like saying all spa owners are money hungry thugs. Neither is a fair statement. There needs to be a happy balance between the two. Yes, estheticians need to retail to be successful and keep money coming in so the spa doors don't close, but at the same token spa owners can't expect estheticians to sell junk products either. Estheticians, know this, your employer wants you to sell products and a whole lot of them. The employer doesn't care if the products are junk and aren't necessary for your client's specific skin conditions, nope they just want you to sell. Yes, a lot of your income will come from retail sales and you should sell, but only sell products to clients that you know would benefit their skin. Don't sell them products that you know they don't need just to make a quick buck. Your clients trust you to sell them only what they need, only what will benefit their skin, no more. Some unscrupulous spa owners would have you sell watered down lotion if they could get away with it. Let your personal ethics guide you through your retail sales and don't be forced into any retail sales you don't believe in. If this doesn't jive with your current employer then find a new one or consider working for yourself. Obviously, money is what keeps the spa going, but it shouldn't be at the expense of your good reputation. Eventually your clients will catch on that you are junk product pusher if you just sell them everything under the sun.

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